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FAQ

One-Stop Furnishop

An all-in-one portal for all your housing needs, ranging from materials and furnishing, interior designers, home services, architects, contractors, builders, developers and even financing options.

We aim to become the only one-stop transparent portal that consumers will ever need to visit for anything they need for their prospective or current homes.

Products

They are from China, Europe, Italy and Malaysia.

All prices reflected for wall and flooring products are per square feet prices, unless otherwise stated. Please check with your Interior Designer or Architect on your requirements. Feel free to check with us if you need assistance on this.

We are showcasing limited models of the products you may see on the platform due to space constraints and fast changing customer needs of the market. Please contact us to check prior to making a trip down should you have specific products in mind to view.

All products come with a warranty between 2 to 5 years.

Only wall and flooring products are not covered after delivery and inspection by the buyer, unless it is a material defect.

We provide complimentary sourcing services for your requirements. Kindly contact us directly along with an image or rough description of what you are looking for.

Should it be available, we will provide a quotation for your consideration. You may compare the specifications and prices in the market before making a decision.

We provide the above services upon request, do note that additional charges apply.

We keep limited ready stocks to reduce operational costs. Kindly enquire with us first should you require any of the products urgently.

Order

Kindly register an account with us here. Subsequently, just add the products you are keen to purchase and submit your order.

The order shall be processed by the next working day. Simple as that!

There is no Minimum Order Quantity for most products. For products under the Wall and Flooring category, the minimum order quantity is 200 SQFT.

In the event that the products you have ordered are not suitable for use, kindly contact us directly within 7 days to request for a return or exchange.

We conduct a strict quality check prior to delivering the products to you. Kindly contact us directly to request for an immediate exchange, subjected to the availability of the products.

We do have promotional bundles from time to time, please check them out.

Payment

You can make payment online via credit card, debit card, e-nets or paynow. We also have a range of instalment plans available for selection.

If you are an Interior Designer, Architect, Contractor, Builder, Developer or Retailer looking at larger purchases, please contact us for alternate payment methods.

Delivery

Unless otherwise stated, delivery is free of charge for all products.

It will take 2 weeks to reach you. For products that are customized or limited in production, the estimated time may be longer.

If you are an Interior Designer, Architect, Contractor, Builder, Developer or Retailer making bulk purchase, please contact us to arrange for a suitable delivery schedule.

For smaller orders, we can arrange a delivery date in advance. Should you have a larger order, kindly contact us directly to arrange.

However, please note that it will take a longer time for customized products or products limited in production.

We can arrange for the disposal of your old furnitures. Alternatively, you may refer to the list of companies providing such disposal services here.

Installation

The prices of customized products such as doors, kitchen cabinets and windows shall include installation services.

As for the other products, you may contact us directly for an in-house quotation. Alternatively, you may contact any of the contractors listed on the platform directly for their services.